Category : Tips & Tricks

Simple fix for WordPress “The response is not a valid JSON response” error

On a new WordPress site that I was working on I got an error message “The response is not a valid JSON response.” when I attempted to upload an image to a page via Gutenberg block editor.

After Googling it, I found a myriad of different solutions and troubleshooting steps to take but in the back of my mind I remembered encountering this before and remembered that it was a simple fix. One solution suggested using the Media Library upload button instead of the direct Upload button. This did actually did allow me to upload the image but when I went to save the page I got the error “Updating failed. Error message: The response is not a valid JSON response.”

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Design and Enhance Your Website for a More User Friendly Experience

User experience is about how easy or difficult it is for visitors to your website to interact with the website to achieve their goals (and your goals). A good web site user experience requires:

  • easy to find and access content and use the functionality on the site (ease of use)
  • visual impact of the site is engaging and consistent with the brand identity
  • suitable functionality and features which engage the user and make it easy to complete the tasks appropriate to the site (e.g. purchase products, book a room, interact with other site visitors)
  • the website contains compelling, up-to-date content, appropriate to the needs and goals of the visitor
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